Your department's Drive

Where to find it#

On company accounts, the side menu starts with “Department”, followed by “Pending”, “Agents and offices” and “Settings”. Everything else is under “More”.

When you open the app, your department's Drive opens right away. The 3D office is still under “More”.

1. Open “Department” in the side menu. The first department you belong to opens.
2. Use the folder tree (on the left on a computer; on a phone, the “Folders” button) to move around. The folder and file you open are kept in the page address, so the browser Back button works.
3. If you belong to several departments, use the selector next to the department name, at the top.

What the list shows#

Each row has three columns: “Name”, “Last change” (who did it: the person's name or the agent) and “Status”. The filters “All”, “To review” and “Changed today” narrow the list.

“To review” and “Proposed”#

• “To review”: an agent wants to change that file and is waiting for your approval (nothing changes until you decide), or an agent wrote something new in that file and nobody has reviewed it yet.
• “Proposed”: an agent wants to create a new file. The file is created only when you approve the proposal.

Approve or reject#

1. Open the file marked “To review” or “Proposed”. The file panel opens.
2. Check the preview and, if there are any, the earlier versions.
3. Click “Approve” or “Reject”.

Mark an agent's work as reviewed#

1. Open a file marked “To review” because an agent wrote it.
2. Read what it did in the preview.
3. Click “Mark as reviewed”. It no longer shows under “To review”.

Ask for something on a folder#

1. Open the folder you want to work in.
2. At the bottom, type in “Ask something about this folder…”.
3. Choose the agent in the selector. Only agents you can use are listed.
4. Click “Ask”. The agent works inside that folder.

Ask an agent from the “⋯” menu#

In the list, click “⋯” on a file's row: “Open”, “Ask an agent…” or “Download”. “Ask an agent…” puts the file name in your request and attaches the file.

Who sees what#

• You only see departments you belong to, and only the folders your access allows.
• An agent can never see or change more than you can.
• Personal and team accounts keep the usual menu.

What stays inside the department#

When a department is private, everything done in it stays in it. People outside the department do not see it, not even admins: for them it is as if it did not exist. An admin who needs to see it can join the department, and that is recorded.

• Requests and tasks: only the department's people see them. Whoever made a request always sees their own, even if they are not in the department.
• Chats: what the department's agents reply does not show up in the shared chats of everyone else.
• Memory: what the department's agents learn is only remembered by that department's agents.
• Skills: a department's skills and their files are kept in the department's folder. A department's skill cannot be given to an agent of another department.
• Connections: accounts connected to a department (email, databases and others) are used only by that department's agents.
• Live notices: notices about what happens in a private department only reach its people.

Approvals: whoever answers for the department decides#

The department's responsible decides its approvals, even if they are not an admin. Whoever made the request sees that their approval is pending, but does not decide.

Approvals of a private department are announced only to its responsible people; they are not sent to company-wide emails or channels.

• To change where a connection's keys are sent, the responsible must type the key again.
• Giving a connection permission to write takes two approvals; the second can come from the department's responsible.
• “Always allow” for any agent is decided only by someone who can approve across the whole company.
• If you change an email after someone already approved it, the change is rejected: reject the email and ask for a new one.
• If you cancel a project, its pending approvals are withdrawn.